Privacy Policy

1. Information We Collect

We collect information you provide directly to us when using our website, subscribing to our newsletter, booking a consultation, or submitting inquiries. This may include:

• Contact details (such as name, email address, and phone number).
• Project details and specifications related to your lighting design requirements.
• Any correspondence or feedback you send to us.

2. How We Use Your Information

The Lumen House uses the collected information for various purposes:

• To provide, maintain, and improve our lighting design services and products.
• To process bookings and manage consultations.
• To communicate with you, including sending technical updates, security alerts, and support messages.
• To monitor and analyze trends, usage, and activities in connection with our website.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like Google Analytics) to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@thelumenhouse.com